Connecting Heart and Mind to Collaboratively Disagree

The New Middle will challenge you to view disagreements as a collaborative exercise.

The book weaves conflict resolution theory, personal experience, and spirituality via a raw exploration, to present a roadmap for how to change our reactions, calm our minds, and stimulate more heart-mind connection during difficult conversations.

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"When we become conscious of our reactions to disagreements, we stop viewing emotions as a barrier to change and become empowered to resolve problems with the heart."

- Bryant Galindo

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#1 New Release in the Business Conflict Resolution & Mediation Category on Amazon

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What’s Inside

TRAUMA SECTION

Chapter 1

The Starting Point: Trauma, Our Upbringing, and Triggers

  • My Psychological Defense System

  • Why Our Trauma Holds Clues to Deeper Information

  • Working With Your Childhood Experiences to Create a New Middle

Practice the Work: Identifying Your Triggers

Chapter 2

Triggered Communication

  • How Triggered Communication Patterns Create a Particular Communication Style

  • What Does Triggered Communication Look Like?

  • Moving Beyond Triggered Communication

Practice the Work: Mapping the Current Landscape

Chapter 3

Untangling Communication from Ego

  • The Connection Between the Egoic Mind and Communication

  • A Healthy Ego in Communication

  • Create Space to Cool Down the Ego

  • What Do You Want Your New Communication Pattern to Look Like?

  • Empowerment is the Essence of the New Middle

Practice the Work: Identifying Your Triggers

What’s Inside

THE MIND SECTION

Chapter 4

Why the Mind Weaponizes to Fight

  • How Hate, Anger, and Distrust Trigger Enemy Images

  • Cutting Through the Noise: Naming Our Perceptions and Judgments

  • Our Biases Weaponize Our Minds

  • Another Unconscious Element: Culture

  • The Cure to the Weaponized Mind: Vulnerability

Practice the Work: The Name the Judgments and Fears Technique

Chapter 5

Quieting the Ego & Internal Mind Chatter

  • A Healthy Ego and Mind Can Work as Allies

  • Why Quieting the Mind is Essential

  • How Reading Body Language Can Quiet the Mind

Practice the Work: The Red, Yellow, Green Light Technique

Chapter 6

Using the Mind Safely in a Disagreement

  • The Hierarchy of Conflict Resolution Needs

  • Using Curiosity to Depersonalize Disputes

  • The Disagreement Spiral: A Tool for Diagnosing Conflict Dynamics

  • The Mind as a Collaborative Tool in a Disagreement

Practice the Work: Reset Disagreement Dynamics through a Three-Step Process

What’s Inside

THE HEART SECTION

Chapter 7

Heart-Speak

  • Toward a New Definition of Heart

  • Heart-Speak in the Workplace and Everyday Life

  • What Does Speaking from the Heart Look Like?

Practice the Work: The Conflict Iceberg

Chapter 8

The Open Heart & Difficult Conversations

  • What Closes Down the Heart?

  • The Story of My Rough Breakup

  • The Wounded Child Within

  • Seeing the Opportunity Via an Open Heart

  • The Open Heart in the Workplace

Practice the Work: Creating Mantras to Keep the Heart Open

Chapter 9

Silence, Boundaries, and Managing Dual Realities

  • Why Silence is Essential

  • Silence in Action Creates New Perspectives

  • Asserting Healthy Boundaries

  • Managing Dual Realities

  • Closing Words on Heart

Practice the Work: Framing Boundary Expectations

What’s Inside

THE HEART-MIND CONNECTION SECTION

Chapter 10

Balancing Heart-and-Mind to Communicate

  • Toward a New Definition of Heart

  • Heart-Speak in the Workplace and Everyday Life

  • What Does Speaking from the Heart Look Like?

Practice the Work: The Conflict Iceberg

Chapter 11

Creating a New Middle with Heart-Based Communication Tools

  • Name the Conflict Pattern First & Get Buy-In

  • Using Visualization to Activate More Heart-Speak

  • Using Reframing to Invite More Heart-Truth

Practice the Work: Reframing

Chapter 12

Collaboratively Disagree to Create a New Middle

  • What is Collaborative Disagreement?

  • Managing Dual Realities with the New Middle Activated

  • Creating a New Middle

  • The New Middle in Business

Who Should Read The New Middle?

This book is for anyone who wants to become a better communicator. Whether you’re a business leader, conflict resolution practitioner, a manager, a personal development enthusiast, or simply want to make the world a better place, The New Middle optimizes your communication skills for the 21st century by:

  • Exploring how your upbringing, unconscious behaviors, and triggers create your communication patterns during disagreement

  • Examining how your mind and fight, flight, freeze, or fawn patterns keep you stuck

  • Assessing why your heart closes and how to keep it open when triggers pop up, creating more human-centered communication

  • Learning how, with a balanced heart-mind, you can collaborate with individuals you disagree with

  • Techniques, processes, and worksheets throughout to help you stimulate more heart-mind connection within conflict

If you find yourself constantly in the same fights, annoyed, stressed out, navigating office drama, repeating dysfunctional patterns, or you simply want to learn techniques for managing disagreements the collaborative way, then you need this book.

The New Middle will challenge you to see a new way of collaborating past your differences together, empowering everyone to show up as their best selves when resolving an issue.

Available Here

Who’s Inside

The 5 Interviewed Experts

Cinnie Noble

Founder of CINERGY® Conflict Management Method & Author

“To empower yourself, you have to strengthen your conflict resolution skills to learn how to envision and create a new future possibility, together."

Kristine Carlson

New York Times Bestselling Author, Don’t Sweat the Small Stuff series

“Disarming with kindness is always a beautiful thing. How you communicate something matters.”

Judy Ringer

Aiko-Based Conflict Resolution Practitioner, Trainer, and Author

“We’re going to have emotions. And just like any energy, when emotions come up, it is helpful to have awareness of that energy to decide how to direct it.”

Eric Marcus, Ph.D.

Director, Organizational Psychology Master’s Program, University of New Haven & Faculty, Columbia University

“Pre-judgments are the enemy to conflict resolution.”

Jane Beddall

Mediator, Conflict Coach, and Consultant at Dovetail Resolutions & Podcast Host of Crafting Solutions to Conflict

“Silence is the powerful tool you didn’t know you needed during a disagreement.”

What Others Are Saying About the Book

Rodrigo Hernández Arauz

Director, Cooperación Sur-Sur y Alianza del Pacifíco at AMEXCID

This book is an excellent opportunity for anyone to better understand themselves and how they approach disagreement. The stories are deep, the process and tools Bryant teaches practicable, and you’ll leave wanting more. I highly recommend The New Middle.

Erin-Kate Escobar

Diversity, Equity, Inclusion Consultant

The New Middle invites you to integrate challenging conversations into opportunities for growth for everyone involved. You'll be surprised, educated, and ultimately supported in learning how to navigate disagreements in a different way.

Cinnie Noble

Founder of CINERGY® Conflict Management Method & Author

A heartfelt read that’ll empower you to change how you react, move with, and ultimately resolve disagreements. Whether you are a practitioner that supports people in finding their way through conflict or are an individual interested in learning communication and conflict resolution, Bryant does a unique job of creating a narrative that is both inspiring and practical.

Stan Parker

Freelance Journalist & Filmmaker

The New Middle is good medicine for a world on edge. Bryant compassionately and convincingly delivers the good news that we need – we don’t have to choose between “winning” (be it for ourselves or our team) and “peace” (be it in our workplace or our own emotional, spiritual peace). This instruction manual will help you envision how to fight collaboratively.

Dr. Debra Dupree

Mediator, Author, and Podcast Host of Decoding the Conflict Mindset

This book is unlike any other conflict resolution book. It's for anyone that wants to study the science and art of dispute resolution with a personal kick. Bryant teaches you how to leverage the positive aspects of disagreements by opening up your heart and changing your mindset. It's a fresh, clean look that is so badly needed today.

Brady Nordstrom

Eastside Program Coordinator, Futurewise

The New Middle lives in this fluid, middle space that helps you reframe conflict into constructive, versatile opportunities. I walked away understanding how to apply this to both my personal and professional life. The book has so much wisdom in it!

This book is an excellent opportunity for anyone to better understand themselves and how they approach disagreement. The stories are deep, the process and tools Bryant teaches practicable, and you’ll leave wanting more. I highly recommend The New Middle.”

Rodrigo Hernández Arauz
Director, Cooperación Sur-Sur y Alianza del Pacifíco at AMEXCID

The New Middle invites you to integrate challenging conversations into opportunities for growth for everyone involved – and it teaches you just that!

Erin-Kate Escobar
Diversity, Equity, Inclusion Consultant

A heartfelt read that’ll empower you to change how you react, move with, and ultimately resolve disagreements. Whether you are a practitioner that supports people in finding their way through conflict or are an individual interested in learning communication and conflict resolution.

Cinnie Noble
A conflict specialist and pioneer of conflict management coaching.

The New Middle is good medicine for a world on edge. Bryant compassionately and convincingly delivers the good news that we need – we don’t have to choose between “winning” (be it for ourselves or our team) and “peace” (be it in our workplace or our own emotional, spiritual peace).

Stan Parker
Freelance Journalist & Filmmaker

This book is unlike any other conflict resolution book. It's for anyone that wants to study the science and art of dispute resolution with a personal kick. Bryant teaches you how to leverage the positive aspects of disagreements by opening up your heart and changing your mindset around conflict.

Dr. Debra Dupree
Mediator, Author, and Podcast Host of Decoding the Conflict Mindset

The New Middle lives in this fluid, middle space that helps you reframe conflict into constructive, versatile opportunities for positive evolution, curiosity, and collaborative disagreement. Bryant’s personal stories made the book come alive.

Brady Nordstrom
Eastside Program Coordinator, Futurewise

About the Author

Bryant Galindo is a bilingual, bicultural mediator and consultant. He has resolved multi-million dollar commercial, business, and partnership-based disputes, and works with business founders, startup teams, and organizations in the areas of conflict resolution, communication, and collaboration.

Bryant decided to write this book after he saw many of his clients in the same revolving patterns – and felt that we needed to redefine communication within disagreements for the 21st century.

Combining psychology, spirituality, and conflict resolution into a coherent thread, using his own near-death experience as the background, Bryant’s raw stories will cause you to rethink and see disagreement as a connective exercise that can bring people together instead of apart.

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