The New Middle will challenge you to view disagreements as a collaborative exercise.
The book weaves conflict resolution theory, personal experience, and spirituality via a raw exploration, to present a roadmap for how to change our reactions, calm our minds, and stimulate more heart-mind connection during difficult conversations.
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"When we become conscious of our reactions to disagreements, we stop viewing emotions as a barrier to change and become empowered to resolve problems with the heart."
- Bryant Galindo
#1 New Release in the Business Conflict Resolution & Mediation Category on Amazon
My Psychological Defense System
Why Our Trauma Holds Clues to Deeper Information
Working With Your Childhood Experiences to Create a New Middle
Practice the Work: Identifying Your Triggers
How Triggered Communication Patterns Create a Particular Communication Style
What Does Triggered Communication Look Like?
Moving Beyond Triggered Communication
Practice the Work: Mapping the Current Landscape
The Connection Between the Egoic Mind and Communication
A Healthy Ego in Communication
Create Space to Cool Down the Ego
What Do You Want Your New Communication Pattern to Look Like?
Empowerment is the Essence of the New Middle
Practice the Work: Identifying Your Triggers
How Hate, Anger, and Distrust Trigger Enemy Images
Cutting Through the Noise: Naming Our Perceptions and Judgments
Our Biases Weaponize Our Minds
Another Unconscious Element: Culture
The Cure to the Weaponized Mind: Vulnerability
Practice the Work: The Name the Judgments and Fears Technique
A Healthy Ego and Mind Can Work as Allies
Why Quieting the Mind is Essential
How Reading Body Language Can Quiet the Mind
Practice the Work: The Red, Yellow, Green Light Technique
The Hierarchy of Conflict Resolution Needs
Using Curiosity to Depersonalize Disputes
The Disagreement Spiral: A Tool for Diagnosing Conflict Dynamics
The Mind as a Collaborative Tool in a Disagreement
Practice the Work: Reset Disagreement Dynamics through a Three-Step Process
Toward a New Definition of Heart
Heart-Speak in the Workplace and Everyday Life
What Does Speaking from the Heart Look Like?
Practice the Work: The Conflict Iceberg
What Closes Down the Heart?
The Story of My Rough Breakup
The Wounded Child Within
Seeing the Opportunity Via an Open Heart
The Open Heart in the Workplace
Practice the Work: Creating Mantras to Keep the Heart Open
Why Silence is Essential
Silence in Action Creates New Perspectives
Asserting Healthy Boundaries
Managing Dual Realities
Closing Words on Heart
Practice the Work: Framing Boundary Expectations
Toward a New Definition of Heart
Heart-Speak in the Workplace and Everyday Life
What Does Speaking from the Heart Look Like?
Practice the Work: The Conflict Iceberg
Name the Conflict Pattern First & Get Buy-In
Using Visualization to Activate More Heart-Speak
Using Reframing to Invite More Heart-Truth
Practice the Work: Reframing
What is Collaborative Disagreement?
Managing Dual Realities with the New Middle Activated
Creating a New Middle
The New Middle in Business
This book is for anyone who wants to become a better communicator. Whether you’re a business leader, conflict resolution practitioner, a manager, a personal development enthusiast, or simply want to make the world a better place, The New Middle optimizes your communication skills for the 21st century by:
Exploring how your upbringing, unconscious behaviors, and triggers create your communication patterns during disagreement
Examining how your mind and fight, flight, freeze, or fawn patterns keep you stuck
Assessing why your heart closes and how to keep it open when triggers pop up, creating more human-centered communication
Learning how, with a balanced heart-mind, you can collaborate with individuals you disagree with
Techniques, processes, and worksheets throughout to help you stimulate more heart-mind connection within conflict
If you find yourself constantly in the same fights, annoyed, stressed out, navigating office drama, repeating dysfunctional patterns, or you simply want to learn techniques for managing disagreements the collaborative way, then you need this book.
The New Middle will challenge you to see a new way of collaborating past your differences together, empowering everyone to show up as their best selves when resolving an issue.
The 5 Interviewed Experts
Founder of CINERGY® Conflict Management Method & Author
“To empower yourself, you have to strengthen your conflict resolution skills to learn how to envision and create a new future possibility, together."
New York Times Bestselling Author, Don’t Sweat the Small Stuff series
“Disarming with kindness is always a beautiful thing. How you communicate something matters.”
Aiko-Based Conflict Resolution Practitioner, Trainer, and Author
“We’re going to have emotions. And just like any energy, when emotions come up, it is helpful to have awareness of that energy to decide how to direct it.”
Director, Organizational Psychology Master’s Program, University of New Haven & Faculty, Columbia University
“Pre-judgments are the enemy to conflict resolution.”
Mediator, Conflict Coach, and Consultant at Dovetail Resolutions & Podcast Host of Crafting Solutions to Conflict
“Silence is the powerful tool you didn’t know you needed during a disagreement.”
This book is an excellent opportunity for anyone to better understand themselves and how they approach disagreement. The stories are deep, the process and tools Bryant teaches practicable, and you’ll leave wanting more. I highly recommend The New Middle.
The New Middle invites you to integrate challenging conversations into opportunities for growth for everyone involved. You'll be surprised, educated, and ultimately supported in learning how to navigate disagreements in a different way.
A heartfelt read that’ll empower you to change how you react, move with, and ultimately resolve disagreements. Whether you are a practitioner that supports people in finding their way through conflict or are an individual interested in learning communication and conflict resolution, Bryant does a unique job of creating a narrative that is both inspiring and practical.
The New Middle is good medicine for a world on edge. Bryant compassionately and convincingly delivers the good news that we need – we don’t have to choose between “winning” (be it for ourselves or our team) and “peace” (be it in our workplace or our own emotional, spiritual peace). This instruction manual will help you envision how to fight collaboratively.
This book is unlike any other conflict resolution book. It's for anyone that wants to study the science and art of dispute resolution with a personal kick. Bryant teaches you how to leverage the positive aspects of disagreements by opening up your heart and changing your mindset. It's a fresh, clean look that is so badly needed today.
The New Middle lives in this fluid, middle space that helps you reframe conflict into constructive, versatile opportunities. I walked away understanding how to apply this to both my personal and professional life. The book has so much wisdom in it!
This book is an excellent opportunity for anyone to better understand themselves and how they approach disagreement. The stories are deep, the process and tools Bryant teaches practicable, and you’ll leave wanting more. I highly recommend The New Middle.”
Rodrigo Hernández Arauz
Director, Cooperación Sur-Sur y Alianza del Pacifíco at AMEXCID
The New Middle invites you to integrate challenging conversations into opportunities for growth for everyone involved – and it teaches you just that!
Erin-Kate Escobar
Diversity, Equity, Inclusion Consultant
A heartfelt read that’ll empower you to change how you react, move with, and ultimately resolve disagreements. Whether you are a practitioner that supports people in finding their way through conflict or are an individual interested in learning communication and conflict resolution.
Cinnie Noble
A conflict specialist and pioneer of conflict management coaching.
The New Middle is good medicine for a world on edge. Bryant compassionately and convincingly delivers the good news that we need – we don’t have to choose between “winning” (be it for ourselves or our team) and “peace” (be it in our workplace or our own emotional, spiritual peace).
Stan Parker
Freelance Journalist & Filmmaker
This book is unlike any other conflict resolution book. It's for anyone that wants to study the science and art of dispute resolution with a personal kick. Bryant teaches you how to leverage the positive aspects of disagreements by opening up your heart and changing your mindset around conflict.
Dr. Debra Dupree
Mediator, Author, and Podcast Host of Decoding the Conflict Mindset
The New Middle lives in this fluid, middle space that helps you reframe conflict into constructive, versatile opportunities for positive evolution, curiosity, and collaborative disagreement. Bryant’s personal stories made the book come alive.
Brady Nordstrom
Eastside Program Coordinator, Futurewise
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